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Healthcare · Optical Store POS

Optical Store POS Software for Pakistani Opticians

Record prescriptions, quote frames and lenses together, track lens orders through the lab, and keep customer records for repeat visits, with a system that works offline.

  • Prescription records per customer
  • Frame and lens order tracking
  • Advance and balance payments
OfflinePOS · Job card

Job JC-1184 · LEA-2291 Toyota Corolla GLi 2018

Received 12 March · Usman Tariq · 0300-0000000

Mark ready

Estimate

Rs 42,800

Parts

Rs 31,200

Labour

Rs 9,500

Advance

Rs 15,000

Reported complaints

  • · Noise from front suspension over bumps
  • · AC not cooling below 20°C
  • · Routine service due at 84,000 km

Status

  • InspectionDone
  • Estimate approvedDone
  • Parts issued2 of 3
  • Waiting for AC compressorBlocked
Parts & labourQtyAmount
Front lower arm bush (pair)18,400
Engine oil 5W-30 · 4 Ltr19,800
Oil filter11,250
Suspension labour14,500
AC service labour15,000

The problem

Why optical retail needs its own system

Selling spectacles is a made-to-order business running inside a retail shop, and generic POS software has no concept of a prescription or a pending lens order.

  • The sale is not complete at the counter

    A customer pays an advance, the lens goes to the lab, and the job is collected days later. A normal POS cannot represent that state.

  • Prescriptions are clinical data

    Sphere, cylinder, axis and addition for each eye must be recorded exactly, and retrieved when the customer returns.

  • Frames are variant-heavy

    Model, colour and size combinations run into hundreds, and customers ask for a specific one they saw last week.

  • Lens pricing is a matrix

    Material, index, coating and power range all affect price, which makes manual quoting slow and inconsistent.

  • Repeat business depends on records

    Customers return every one to two years. Without a history, you cannot serve them quickly or market to them at all.

Why this solution

Why opticians choose OfflinePOS

Optical Store POS models the job, not just the sale, prescription, frame, lens, lab status, advance, balance and collection.

  • Prescription records held against the customer
  • Job orders that track lens work through the lab
  • Frame catalogue with model, colour and size variants
  • Lens pricing by material, index and coating
  • Advance payment and balance-on-collection handling
  • Customer history for repeat visits and reminders

Built for optical store businesses

An optical sale is really an order: a frame, a lens specification and a prescription that must be manufactured and fitted. Optical Store POS tracks the whole job from prescription to collection.

Industry
Healthcare
Runs offline
Yes, completely
Feature areas
4
Reports
10+

Key features

What Optical Store POS does

Grouped the way the work actually happens, rather than as one long list.

Prescriptions & customers

  • Full prescription record for both eyes
  • Prescription history by visit date
  • Customer profile with contact details
  • Repeat visit and re-check reminders
  • Doctor or optometrist reference
  • Printable prescription copy

Frames & lenses

  • Frame catalogue with model, colour and size
  • Brand and category organisation
  • Lens types by material, index and coating
  • Lens price matrix by power range
  • Sunglasses and contact lens stock
  • Accessories and solutions

Job orders

  • Job order combining frame, lens and prescription
  • Lab dispatch and expected delivery date
  • Job status tracking to collection
  • Advance payment and pending balance
  • Collection receipt and delivery record
  • Rework and adjustment tracking

Stock & reporting

  • Frame stock by model and colour
  • Lens and consumable stock
  • Supplier purchases and returns
  • Sales by frame brand and lens type
  • Pending job and pending balance reports
  • Daily sales and cash summary

Inside the software

Optical Store POS screens

The screens your team will use every day, built around this industry rather than adapted from a generic template.
OfflinePOS · Job card

Job JC-1184 · LEA-2291 Toyota Corolla GLi 2018

Received 12 March · Usman Tariq · 0300-0000000

Mark ready

Estimate

Rs 42,800

Parts

Rs 31,200

Labour

Rs 9,500

Advance

Rs 15,000

Reported complaints

  • · Noise from front suspension over bumps
  • · AC not cooling below 20°C
  • · Routine service due at 84,000 km

Status

  • InspectionDone
  • Estimate approvedDone
  • Parts issued2 of 3
  • Waiting for AC compressorBlocked
Parts & labourQtyAmount
Front lower arm bush (pair)18,400
Engine oil 5W-30 · 4 Ltr19,800
Oil filter11,250
Suspension labour14,500
AC service labour15,000

Prescription, frame and lens on one order with lab status.

How it works

A day in the system

From stock arriving to the day closing, this is the loop your business runs every day.
  1. 01

    Record the prescription

    Enter sphere, cylinder, axis and addition for both eyes against the customer’s profile.

  2. 02

    Select frame and lens

    Choose the frame from live stock and the lens by material, index and coating. Pricing is calculated automatically.

  3. 03

    Create the job order

    Take an advance payment, print the job slip and give the customer an expected collection date.

  4. 04

    Track the lab

    Mark the job as dispatched and update its status as the lens work progresses.

  5. 05

    Fit and deliver

    On collection, record the balance payment and complete the job with a delivery receipt.

  6. 06

    Follow up

    Use prescription dates to remind customers when a re-check is due.

Reporting

The numbers you will actually look at

Every report is available on screen, as PDF and as Excel, for any date range you choose.

Reports run against your local database, so they open instantly and work whether or not you have a connection.

  • Pending job orders by status
  • Pending balance on delivered and undelivered jobs
  • Sales by frame brand and model
  • Lens type and coating performance
  • Frame stock by model and colour
  • Supplier purchase and payable summary
  • Customer visit and re-check due list
  • Daily sales and advance collection
  • Job turnaround time report
  • Margin by category
Offline-first architecture

Optical Store POS keeps working when the internet does not

Your business should not stop because your connection did. Here is what offline-first means in practice.

The terminal holds its own data

Products, prices, customers, stock positions and settings live on the machine at your counter. A sale reads and writes locally, so nothing in the billing flow waits on a server response.

Sales complete without a connection

Scanning, billing, discounting, printing, returns and stock updates all work with the network unplugged. There is no queue of "pending" transactions holding up the counter.

Terminals reconcile when connectivity returns

When the shop network or internet comes back, terminals exchange the transactions recorded while they were isolated, and the back office reflects the complete picture.

Connectivity is used, not depended on

When you do have a connection, it powers off-site backup, remote reporting and multi-branch consolidation. None of those are required to make a sale.

Optical Store POS keeps prescriptions, job orders and stock on your own machine, so you can create job orders and collect payments regardless of connectivity, important for shops in market buildings where connections are unreliable.

What changes

The difference after a few weeks

Not features, outcomes. This is what businesses tell us actually changes once the system is running properly.

No job forgotten

Pending job reports mean no customer arrives to collect glasses nobody ordered.

Consistent lens quoting

A price matrix removes the variation that occurs when different staff quote from memory.

Repeat business captured

Prescription history lets you serve a returning customer in minutes and remind them when a re-check is due.

Balances collected

Advance and pending balance tracking makes sure the second half of every sale is actually received.

Frame stock under control

Model and colour level stock stops the frustration of promising a frame you do not have.

FAQ

Optical Store POS questions

Something specific to your setup? Ask us. We would rather tell you honestly whether we fit than sell you the wrong thing.

Can it store customer prescriptions?

Yes. Sphere, cylinder, axis and addition are recorded for both eyes against the customer profile, with a dated history so you can see how the prescription has changed across visits.

How do you handle glasses that go to the lab?

The sale is created as a job order with the frame, lens specification and prescription attached. You record the advance, dispatch it to the lab, update the status, and complete the job with the balance payment on collection.

Can I track frames by colour and size?

Yes. Each frame model is stocked at colour and size level, so availability is accurate when a customer asks for a specific combination.

Does it price lenses automatically?

Yes. You configure lens pricing by material, index, coating and power range, and the correct price is applied when the lens is selected.

Can I also sell sunglasses and contact lenses?

Yes. These are handled as normal retail stock alongside the job-order side of the business, with separate reporting.

Next step

See Optical Store POS running your business

Book a free demo and we will walk through Optical Store POS with data that looks like yours. Your kind of items, your kind of customers, your kind of day.

Prefer to talk?

Mon to Sat, 9:00 AM to 7:00 PM (PKT)