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Restaurants & Food · Hotel POS

Hotel POS Software for Pakistani Hotels & Guest Houses

Bill restaurant, room service, laundry and outlet sales to the room, keep a single guest folio, and settle the whole stay at checkout, with front-desk operations that continue during outages.

  • Post charges to the room
  • One folio per guest
  • Multi-outlet consolidated reporting
OfflinePOS · Counter

Order · T3 Dine-in

Table 3 · 6 covers · 08:26 PM

F12 Payment
Search dish or select from menu…
ItemQtyAmount
Chicken KarahiMAIN-04 · full12,450
Mutton HandiMAIN-11 · half11,850
Garlic NaanBRD-028960
Raita & SaladSID-012360
Fresh LimeBEV-06 · jug2900
Items
14
Subtotal
6,520
Discount
320

Payable

Rs 6,200

CashCardSplit

Received

Rs 6,500

Rs 300

F2QuantityF4DiscountF7Hold billF9CustomerF12Payment

The problem

Where hotel billing breaks down

Guests consume across several outlets, and every charge that fails to reach the folio is money the hotel never collects.

  • Charges that never reach the folio

    A room service order or laundry slip that is not posted before checkout is simply lost revenue.

  • Outlets working in isolation

    The restaurant, the coffee shop and the front desk each keep their own records, which then have to be reconciled by hand.

  • Group and company bookings

    Corporate guests need charges routed to a company account rather than to the individual.

  • Advance payments and deposits

    Advances taken at check-in are often tracked separately from the final settlement.

  • Shift handovers at the desk

    The front desk runs around the clock, and cash accountability requires per-shift records.

Why this solution

Why hotels choose OfflinePOS

Hotel POS focuses on the outlet and folio side of hotel operations, the part where revenue leaks, and makes every charge traceable to a room, a guest and a shift.

  • Charges posted from any outlet directly to the guest folio
  • Single consolidated folio settled at checkout
  • Company and group account routing
  • Advance and deposit tracking against the stay
  • Outlet-wise revenue reporting
  • Round-the-clock shift control at the front desk

Built for hotel businesses

A hotel is several businesses sharing one guest. Hotel POS handles restaurant, room service, laundry and other outlet sales, posts them to the guest folio, and settles everything at checkout.

Industry
Restaurants & Food
Runs offline
Yes, completely
Feature areas
4
Reports
10+

Key features

What Hotel POS does

Grouped the way the work actually happens, rather than as one long list.

Guest folio

  • Folio per guest and per room
  • Charges posted from all outlets
  • Advance payments and deposits
  • Company and group account routing
  • Split settlement at checkout
  • Folio printing and copies

Outlets

  • Restaurant and coffee shop billing
  • Room service orders
  • Laundry and other services
  • Banquet and event charges
  • Walk-in versus in-house guest billing
  • Outlet-wise price lists

Front desk

  • Charge posting to any occupied room
  • Payment collection and receipts
  • Shift open, close and handover
  • Cash and card reconciliation
  • User permissions by role
  • Audit trail on every posting

Reporting

  • Outlet-wise revenue
  • Room-wise charge summary
  • Daily revenue report
  • Outstanding folio balances
  • Company account statements
  • Shift-wise cash reports

Inside the software

Hotel POS screens

The screens your team will use every day, built around this industry rather than adapted from a generic template.
OfflinePOS · Counter

Order · T3 Dine-in

Table 3 · 6 covers · 08:26 PM

F12 Payment
Search dish or select from menu…
ItemQtyAmount
Chicken KarahiMAIN-04 · full12,450
Mutton HandiMAIN-11 · half11,850
Garlic NaanBRD-028960
Raita & SaladSID-012360
Fresh LimeBEV-06 · jug2900
Items
14
Subtotal
6,520
Discount
320

Payable

Rs 6,200

CashCardSplit

Received

Rs 6,500

Rs 300

F2QuantityF4DiscountF7Hold billF9CustomerF12Payment

Restaurant and room service charged to the room.

How it works

A day in the system

From stock arriving to the day closing, this is the loop your business runs every day.
  1. 01

    Open the folio

    At check-in, create the guest folio, record any advance and note the billing instruction, guest or company.

  2. 02

    Charge from outlets

    Restaurant, room service and laundry post charges directly to the room.

  3. 03

    Monitor balances

    The front desk sees live folio balances against each occupied room.

  4. 04

    Settle at checkout

    Produce the consolidated folio, apply the advance, and take payment in one or more methods.

  5. 05

    Route company charges

    Charges marked to a company account move to that account’s ledger for later settlement.

  6. 06

    Close the shift

    Each front-desk shift closes with a cash reconciliation and handover record.

Reporting

The numbers you will actually look at

Every report is available on screen, as PDF and as Excel, for any date range you choose.

Reports run against your local database, so they open instantly and work whether or not you have a connection.

  • Outlet-wise revenue summary
  • Daily revenue and settlement report
  • Open folio balances by room
  • Company account outstanding
  • Advance and deposit report
  • Shift-wise cash reconciliation
  • Room service and laundry revenue
  • Restaurant sales analysis
  • Discount and complimentary report
  • Month-to-date revenue comparison
Offline-first architecture

Hotel POS keeps working when the internet does not

Your business should not stop because your connection did. Here is what offline-first means in practice.

The terminal holds its own data

Products, prices, customers, stock positions and settings live on the machine at your counter. A sale reads and writes locally, so nothing in the billing flow waits on a server response.

Sales complete without a connection

Scanning, billing, discounting, printing, returns and stock updates all work with the network unplugged. There is no queue of "pending" transactions holding up the counter.

Terminals reconcile when connectivity returns

When the shop network or internet comes back, terminals exchange the transactions recorded while they were isolated, and the back office reflects the complete picture.

Connectivity is used, not depended on

When you do have a connection, it powers off-site backup, remote reporting and multi-branch consolidation. None of those are required to make a sale.

Hotel POS keeps folios and outlet billing on your own servers, so charges can be posted and guests checked out during any internet interruption. Outlets and the front desk reconcile over your local network.

What changes

The difference after a few weeks

Not features, outcomes. This is what businesses tell us actually changes once the system is running properly.

Fewer uncollected charges

Direct posting from outlets to the folio closes the most common revenue leak in hotel operations.

Faster checkouts

A single consolidated folio removes the scramble to gather slips from three outlets.

Corporate business made easy

Company routing and account statements support the corporate guests most hotels depend on.

Accountable front desk

Per-shift cash reconciliation and a full audit trail on postings protect revenue around the clock.

Operations continue offline

Charge posting and settlement work locally, so an outage never delays a checkout.

FAQ

Hotel POS questions

Something specific to your setup? Ask us. We would rather tell you honestly whether we fit than sell you the wrong thing.

Does this include room booking and reservations?

Hotel POS focuses on outlet sales, charge posting and guest folio settlement rather than being a full reservation system. It fits hotels that manage bookings separately and need reliable billing across restaurant, room service and other outlets. We can discuss your specific setup during a demo.

Can restaurant charges be billed to a room?

Yes. Any outlet can post a charge to an occupied room, which appears immediately on that guest’s folio and in the front desk view.

How are company bookings handled?

Charges can be routed to a company account instead of the guest. The company account maintains a ledger with statements for periodic settlement.

Can we run multiple outlets with different menus?

Yes. Each outlet has its own menu and price list while sharing guest and folio data.

Does it work if the internet goes down?

Yes. Outlet billing, charge posting and checkout settlement all run on your local network.

Next step

See Hotel POS running your business

Book a free demo and we will walk through Hotel POS with data that looks like yours. Your kind of items, your kind of customers, your kind of day.

Prefer to talk?

Mon to Sat, 9:00 AM to 7:00 PM (PKT)